Terms of
Service

Description of Service

CustomQR.pro provides QR code generation services, including:

• Static and dynamic QR code creation
• QR code customization with logos, colors, and designs
• Analytics and tracking for dynamic QR codes
• API access for developers
• Bulk QR code generation
• Multiple download formats (PNG, SVG, PDF)

User Accounts

Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason we deem necessary.

Acceptable Use Policy

Prohibited Uses

You may not use our services for:

• Illegal activities or content
• Spam, phishing, or malicious content
• Copyright or trademark infringement
• Adult or inappropriate content
• Malware, viruses, or harmful code
• Harassment, hate speech, or discrimination
• Unauthorized access to computer systems

Content Responsibility

You are solely responsible for the content you encode in QR codes and any consequences resulting from that content. We do not monitor or control user-generated content.

Subscription and Payment Terms

Subscription Plans

• Free Plan: Limited features with no payment required
• Professional Plan: $4.99/month with advanced features
• Enterprise Plan: Custom pricing for organizations

Billing and Payments

• Payments are processed securely through Stripe
• Subscriptions renew automatically unless cancelled
• Prices may change with 30 days notice
• No refunds except as stated in our refund policy

Refund Policy

We offer a 30-day money-back guarantee for new subscriptions. Contact us within 30 days of your first payment for a full refund.

Intellectual Property Rights

Our Rights

CustomQR.pro and all related trademarks, logos, and content are owned by us or our licensors. You may not use our intellectual property without written permission.

Your Rights

You retain ownership of any content you create or upload. You grant us a license to use your content solely for providing our services.

QR Code Ownership

You own the QR codes you generate. However, QR codes themselves are not subject to copyright as they are functional rather than creative works.

Privacy and Data Protection

Your privacy is important to us. Our data collection and use practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Security

We implement appropriate security measures to protect your data, but we cannot guarantee absolute security. You use our services at your own risk.

Service Availability and Modifications

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance or experience outages that temporarily affect service availability.

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to users.

Limitation of Liability

DISCLAIMER: Our services are provided "as is" without warranties of any kind, either express or implied.

Liability Limits

To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid to us in the past 12 months
• Issues caused by third-party services or user error

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Dispute Resolution

Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.

Dispute Process

1. Informal Resolution: Contact us first to resolve disputes informally
2. Mediation: If informal resolution fails, disputes will be resolved through mediation
3. Arbitration: Binding arbitration for disputes not resolved through mediation

Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or website notice. Continued use of our services after changes constitutes acceptance of the updated Terms.