Privacy
Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: October 29, 2025

Overview

CustomQR.pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our QR code generation services. Please read this privacy policy carefully.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact us with inquiries
  • Participate in surveys or promotions
  • Use our API services

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent
  • Device identifiers

QR Code Data

For dynamic QR codes, we store the destination URLs and scan analytics. Static QR codes are processed locally in your browser and are not stored on our servers.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing your transactions and managing your account
  • Sending you technical notices and support messages
  • Responding to your comments and questions
  • Providing analytics and insights for your QR codes
  • Improving our services and developing new features
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing (Stripe)
  • Email communications (SendGrid)
  • Analytics and monitoring (Google Analytics)
  • Cloud hosting and storage (AWS)

Legal Requirements

We may disclose your information if required by law or in response to valid legal process.

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive data
  • Regular security audits and monitoring
  • Access controls and authentication
  • Secure data centers with physical security

Your Privacy Rights

GDPR Rights (EU Users)

If you are located in the EU, you have the following rights:

  • Right to access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to certain types of processing

CCPA Rights (California Users)

California residents have additional rights under the CCPA:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising these rights

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how you use our site
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. See our Cookie Policy for more details.

Data Retention

We retain your information for as long as necessary to provide our services:

  • Account data: Until you delete your account
  • Transaction records: 7 years for tax and legal purposes
  • Analytics data: 26 months (Google Analytics default)
  • Support communications: 3 years

Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your rights, contact us:

Email: privacy@customqr.pro

Data Protection Officer: dpo@customqr.pro

Address: CustomQR.pro Privacy Team, [Address]